No participation

In accordance with the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG), we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

If this changes due to future legal obligations or policy updates, we will update this page and our Impressum accordingly.

Contact for consumer inquiries

ContactVault (Owner: Louis Dauphin)
c/o IP-Management #9147
Ludwig-Erhard-Straße 18
20459 Hamburg, Germany

Email: Show email

Former EU Online Dispute Resolution platform

The former EU ODR platform has been discontinued and is no longer operated. Consumer complaints and service issues should therefore be raised directly with us using the contact details above. We remain neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Notes

• Contractual complaints and service issues can be raised directly with us via the contact details above.
• We aim to resolve concerns quickly and fairly without formal arbitration.